“I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” Maya Angelou
Emotional Intelligence Coaching
Using the MHS Eq-i 2.0 Assessment we receive a snapshot of how we engage with our emotions in our daily lives and relationships. The assessment then becomes one tool as part of the personal development tool-kit. The areas identified in the assessment will be the foundational point for targeted developmental strategies.
Literacy and learning in the soft skills of social and emotional intelligence for conflict transformation. Helping you find your How’s and Why’s to reach your goals.
Coaching and support in the practice and implementation of action plans. Goals will be created or identified to create tangible benchmarks for follow-up sessions and evaluations.
what is etiquette?
These are rules of engagement, social norms, and an adherence to traditional means of communication and interaction. At the same time, it’s the desire to maintain a type of civility for the continuance of relationships.
What we think of: Manners, Respect, Honor, Courtesy, Kindness, Decorum and Grace…
“Consideration for the rights and feelings of others is not merely a rule for behavior in public but the very foundation upon which social life is built.” Emily Post
what is conflict?
The experience of holding opposing feelings or needs. An incompatibility between opinions, wants, needs or interests.
Conflict Resolution Styles: Competing | Avoiding | Collaborating | Accommodating | Compromising
What we think of: Getting what we want, Right v. Wrong, Good v. Bad, Fairness, Resentment, Frustration, Disappointment, Isolation, Fear…
“An eye for an eye will only make the whole world blind.” Mahatma Gandhi
What is Emotional Intelligence?
The fabric of ourself in action; how we engage with communication, expression, coping and decision-making as it relates to our personal needs and in relation to our social environment.
Five Pillars of Emotional Intelligence:
Self-Perception | Emotional Self-Awareness, Self-Regard, Self-Actualization
Interpersonal | Interpersonal Relationships, Empathy, Social Responsibility
Self-Expression | Emotional Expression, Independence, Assertiveness
Decision Making | Impulse Control, Reality Testing, Problem Solving
Stress Management | Flexibility, Stress Tolerance, Optimism
What we think of: Understanding, compassion, feelings, negative, positive, listening, kindness, gratitude…
“Anyone can become angry. This is easy. But to be angry with the right person, to the right degree, at the right time, for the right purpose, and in the right way. That is not easy.” Aristoltle, The Nichomachean Ethics
“A set of emotional and social skills that influence the way we perceive and express ourselves, develop and maintain social relationships, cope with challenges and use emotional information in an effective way.” – MHS Systems, Inc. 2011
Contact us for more information.